Powering online to offline commerce and CRM

Enable ship-from-store and click-and-collect commerce across franchisee and owned markets. We provide multi-currency catalog management, omni-channel order management, and AI powered CRM.

TRUSTED BY GLOBAL BRANDS

 

 

Integrated Inventory

Unify store inventory across owned and franchisee markets

 

Conversational Commerce

Build your website or chatbot, and list on marketplaces

 

Single Customer View

Track customer journeys and re-target with precision

 

In-store Fulfilment

Deploy clienteling and fulfilment capability at the store

Empower stores to do more.

  • Shoffr StoreBoard app is available on Android and iOS.
  • Enable clienteling and order fulfilment.
  • Why worry about the last mile when you are half mile there? Integrate with local logistics for ship from store.

Build your channels or list on marketplaces.

  • Enable Chatbots on FB Messenger, Line, Viber, Google Home, and Alexa.
  • Track and trace customer journeys across owned channels.
  • Plug into your existing CRM, Payment Gateway, Order Management, or other downstream systems.
  • Powered by Natural Language Processing for most Asian and European languages.
  • Auto respond FAQs, else handover to customer service rep.

Control and customize with ease.

  • Manage user accounts for franchise owner, store associates, and customer service reps.
  • Analyze customer journeys, engagement, and orders across channels.
  • Enable campaigns and understand your online to offline attribution.
  • Manage product catalog and price book across markets.